日月光(ASE)某位工程师,离别感言

日月光(ASE)某位工程师,离别感言, 这篇文章,造成公司不小的震撼, 还被副总约谈一番, 经过几番慰留,目前暂以留职停薪处理,完成学业再说!原文是英文,已附上翻译.

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I will end my job in ASE on 8/31 and then I will go to study?inNational  Sun-Yan-San University.I want to appreciate many peoplein ASE during my  working time.am glad to cooperate with you over two years.

我将在8/31结束我在日月光的工作，然後我将到中山大学读书。我要感谢很多在我於日月光工作期间帮助我的人。非常高兴能与你们合作超过两年的时光。

I entered ASE on 2000/3/13. It's nearly my first job (my firstjob existed only one month) after I graduated from army, and I
learned> many things during two years. There are many advantages inthis company.

我在2000/3/13进到日月光，这几乎是我自陆军退伍後的第一份工作(我的第一份工作仅做了一个月)，在这两年当中，我学到很多事情。

First, the hierarchy in ASE is not very obvious. The distinctnessamong manager, staff member and clerk is latent and working atmospherein ASE is approximatelyharmonious.That's the reason why I can stayhere over two  years.

第一，日月光的阶级意识不是非常明显，经理、职员和助理之间的差异是潜在的’b日月光的工作气氛大致上是很和谐的，这也是我为什麽能在此超过两年的原因。

Second, semiconductor industry is a global competitive environment.Working in ASE can help me to extend my vision about world environment.Working in ASE can help me to extend my vision about world because I have many opportunities to work with people from many countries.
English ability improvement is the largest income for me in my careerlife. This experience can help me to compete with other people in this globalize competitive market in the future. Working in IC assembly
industry can study about knowledge of all the semiconductor supply chain from wafer fabrication  to SMT.

It's a good way to involve into electronic engineering for
mechanical background engineers.

第二，半导体产业是全球竞争性的环境，在日月光工作可以帮助扩展自己对
世界的视野，因为可以有机会跟来自不同国家的人工作。英文能力的提应该是我
在日月光工作的最大收。这工作的经验可以帮助我在未来全球化的竞争市场上与他
人竞争。

在封装产业工作可以学习到整个半导体供应链的知识，从晶圆造到上板，
对於机械工程背景的工程师而言，这是切入电子工程的一个捷径。

Third, I studied mechanical engineering in university and in
graduated school; working experience let me know about that other subject is
also important for an engineer. I didn't like chemistry in school, but
we have many chemical materials here and engineers need to have
knowledge about materials.This let me understand what's application of
knowledge in  school and I also try to learn many things about semiconductor
by myself  after work. These are my incomes in ASE during these two years.

第三，我在大学和研究所学的是机械工程，工作上的经验使我了解其它的科
目对一位工程师是同样重要的。我在学校不喜欢化学，但是我们在这用到很多化学
的材料，工程师需要有材料的相关知识，这使我了解学校学的知识有何应用，同时我
在上班时候还自修很多半导体的相关知识。这些都是我在日月光两年的收。

Working in a large company can also let me know about what other
department doing in an enterprise like human resource, producing
management,inventory, and many things. ASE is an institutional company.
Maybe someone doesn't think so.?But if we compare with some other
companies, ASE is really more institutional in many departments.

在大公司工作也可让我知道在一间企业其它部门的功能，像是人资、生产管
理、仓储管理和很多的事情，日月光是间有制度的公司，也许有人不认为如此，
如果跟某些其它公司来说，日月光的确在很多部门还是比较有制度的。

However, I also have some suggestions and complaints about ASE.?
The definition of position of process engineer is not very clear.
After  worked here over two years, I am still not sure what's the
difference among  process engineer, R&D engineer and QA engineer.?
People in production line also don't know about this point.?So there are
many tedious  things need process engineer to do.

然而，我也有一些对日月光的建议和抱怨。程工程师职务的定义不是很明确，
在工作两年之後，我还是不太确定，到底程、研发和品管工程师的差异在哪里。
生产线的人同样也不清楚这一点，所以有很多繁杂之事都要程工程师去处理。

Most things I handled in my first year in ASE are excursive events
happened in production line. I always answer phone from production
line,"There is a wetting not enough case, and what should we do" What
can I do?? The solution is to reject or to waive.?Isn't it the job of
QA engineer?

Why don't people in production call QA engineer to argue the waived
criteria with QA engineer? Why I must waive the products for production
line?  Why don't people in production line be responsible for their fault?

Most of my time in first year is to sign "Hold and Release notice" day
after day.Isn't it the job of supervisor in production line?

在我在日月光的第一年，大部份时间都是处理生产线发生的异常。我常接到从生产
线打来的电话说：「有一批货有出水不良，我们要怎麽办？」我能怎麽办？不是退货
就是放宽规格。这不是QA工程师该做的吗？为什麽生产线不自己去找QA工程师谈放宽
的规格？为什麽我必须替生产线放宽产品规格？为什麽生产线的人不能替自己造成的
问题负责？在我第一年的大部份时间就是日复一日地签停止放行单，这不是生产线主
任就可以做的工作吗？

I supposed job of process engineer is similar with R&D
engineer,but besides new process and material phased in, we also have to handle
all the tedious and trouble things happened in production line. They
are like they can't find travel cards, lead-frames are not enough, they
set up by wrong parameters, and they don't know where the products shipped.
Most of our energy is be exhausted by these boring and routine things
happened in production line. I don't think that process engineer still have
interesting to learn about new invention in assembly technology after
twisted by these tedious things. Therefore when we really meat large trouble
from customer complaint, we don't know how to solve it.

It's like n-VIDIA case, and we  lost a large customer. Engineers
are exhausted by so many little tedious  things and then they don't
have  enough ability to solve real excursion needs  engineers to handle.
We can even say it's lack of professional ability. In  my opinion, an
engineer should be trained to have ability to solve big  trouble, not the chicke
n feathers and garlic skins. On the other hand, an  engineer's ability
should be based on knowledge of materials, process, and  equipment but
doesn't on tedious administration procedure.

我假设程工程师的工作是类似研发工程师，但是除了新程和新材料的导
入之外，我们还必须处理所有生产线发生的杂务和麻烦。像是一些他们找不到路
单、钉架不够用、他们设错数、他们不知道产品该出货到哪里。我们工程师大部份
的精力就耗在这些发生在生产线上无聊又重覆的事情。

在被这些杂事纠缠之後，我不认为程工程师还会有兴趣去学习封装技术的相关新知。
因此，当我们真正遇到来自客户抱怨的重大异常时，我们反而不知该如何解决，
如同n-Vidia的个案，我们因此失去了一个大客户。工程师被太多细小琐事缠身，然
後他们没有能力解决真正需要工程师处理的异常，我们甚至可以说是专业能力不足?
我认为，一位工程师应该被训练有能力处理大麻烦，而不是一些鸡毛蒜皮的小事。
换句话说，工程师的能力应该以对材料、程、设备的知识为基础，而不是在
处理繁杂行政程序上。

Peter Drucker proposed that enterprise must reduce tedious things
for knowledge worker whose contribution is not handling these routine
things.

Does ASE consider engineer be a knowledge worker? When we phased in a
new material, most we can do is to try and error. We try to use
different materials and processes and to compare them by reliability result.

We always do experiment blindly from customer's request. Many
engineer don't have enough knowledge background to convince customer it's
unnecessary to do it because engineers don't have enough time to study.?These
boring excursive events only exhaust them and engineers don't grow up intheir
knowledge.When they notice about this, the only thing they can do is to  change
a new way in their career life.

If we really hope that engineers  can extend their knowledge
during working,we should train people in  production line to handle something
independently.At least, I don't  consider to sign "hold and release notice" or t
o change the defect code to  die discrepancy code or to account how many
dies lost during process or to bind working instructions on travel cards
can help engineers to extend their  knowledge.?

I think that company provides 30000 one month to an  engineer also
doesn't want he only to handle this kind of things.

彼得杜拉克认为企业应该减少知识工作者的杂务，因为他们对公司的贡献不在於处
理这些琐事。日月光是否视工程师为知识工作者呢？当我们导入新材料时，我们最常
做的就尝试错误。我们试着用不同的材料和程比较它们可靠度的结果。我们总是盲
目地做着客户要求的实验，很多工程师并没有足够的知识背景说服客户这是不需要做
的，因为他们并没有足够的时间去学习。工程师不断地虚耗在一些琐事上面，又无
法在知识上有成长。

当他们发现到这一点时，他们唯一能做的就是另外在他们职业生涯中找新的出路。
如果我们真的希望工程师们能在工作中拓展知识，我们应该训练生产线的人独立处理某些事
。
至少，我不认为  签"暂停放行单"或是将缺点码调成晶粒差异或是h数
程中损失多少颗晶粒还是将作业指示钉在路单上可以帮助工程师扩展他们的知识。
我想，公司每个月花三万元请一位工程师也不希望他只是处理这一类的事情。

What's the definition of character for process engineer? It's confined
in manufacture engineer or R&D engineer? If we define PE in manufacture
engineer, we should reduce developing loading and if we define PE in R&D
engineer,we should reduce tedious things handling from production line.

No matter what kind of identification, I think an engineer must focused
his career on improve professional knowledge and ability, not on
signing notice, changing defect codes, binding travel cards, falsifying data,
or picking up the pieces. However engineers in ASE waste their 80% time
on these tedious things.

到底程工程师的职务上的定义为何？应该定位为研发或是造？如果将PE定位为
造，我们就应该减少研发的负担；如果将PE定位为研发，我们就应该减少生产线发
生的琐事处理。不管是定义在哪一方面，我认为，一位工程师应该将他职务焦点放在
提升专业知识与能力，而不是签通知单，调帐，钉路单，造假资料或是收拾残局上面。
然而，日月光的工程师却花费他们80%的时间在这类的杂务上面。

Although most of time for a process engineer is to handle excursion
in production line, quarterly merit score is according the quantity
of reports  you provided.?It's very well to assess staff by quality scores,
but items are not matched with percentage of working loading. I don't
know what's the purpose the managers want engineers to do. If I give up
handling excursion and let production line to do by themselves and I just work
hard  to write many reports in the office,
I can still get high scores in every quarterly merit.

Why do I need to be twisted by tedious things?
Is writing reports really the main job of process engineer?
Apparently, managers want us to focus on OJT,project and task.?
But if we really respect engineer's knowledge growing up and on job training,
I consider that we must reducing tedious things loading to engineer
andgive us more time to study.

Learning  is also one segment of our job in studying organization.
Learning  new knowledge shouldn't be the another loading for us.

管一位程工程师大部份的时间都是处理生产线上发生的异常，然而，季考核的
分 数却是根据你产出报告的数量为依据。考核可以做量化的评核是非常好的事，
然而项目却和工作负担比例不相符。我不知道经理们希望工程师如此做的目的为何。
如果我放弃处理生产线发生的异常，请他们自行解决，而我只是待在办公室写很多报告，
我依然可以在每季的考核中拿到高分，为何我还需要被这些琐事纠缠？写报告真的就
是工程师的主要工作吗？显然地，经理们是希望我们将焦点放在在职训练、专案处理
上面。可是，如果我们真的重视工程师知识的成长和在职训练，我认为我们必须减少
琐事对工程师的负担。学习就是学习型组织工作的一部份，学习新知不应是我们额外的负担
。

Do anyone try to search the solution from our KM server? Do you know
the cause of delamination? Do you know the cause of solder voids after
SMT? When I met these case, I try to find solution through our KM server,
but I am disappointed. I can't find information of delmination and solder
voids. So I try to search by Internet. When I key in delmination,
reliability,PDF in GOOGLE, I can get hundreds papers talked about?reliability.

I knew that delamination caused by thermal stress and moisture through
different failure phenomenon. When I got complaint about solder voids
from  customer,I also try to search solder voids, SMT, PDF through GOOGLE,
and also? get hundreds papers talked solder voids caused by IR
reflow problems.?

We even don't know that many problems had been sloved by other
people. Some companies showed their research result publicly. I felt
that I should have confidence to tell customer it's SMT problem and then
I got help from PC-Liu talked to me it's caused by via hole on the PCB through
IR reflow.

After we took samples to QA to do FA, the SEM shown it really caused
by SMT problem not the package problem. I solved this problem through
knowledge and expert's help, not through handling tedious things from MFG.
Handling rountine can only add our experience, but can't add our knowledge!
However there are many troubles need to be solved by engineer's
knowledge!

有人试着透过KM的主机寻找解答吗??你知道造成delamination的原因吗?你知道经过
表面黏着後造成锡孔洞的原因吗?当我遇到这问题时,我试着透过我们的KM主机寻找
解答,可是我感到失望,我无法发现delamination和锡孔洞的资讯.
所以,我透过网际网路去搜寻当我在GOOGLE打入delamination, relaibility, PDF时,
我可以得到数百篇有关可靠度的文献.?我知道了delamination是由气和热应力造成的, 由
不同的失败模式可看出结果当我接到客户有关於锡孔洞的抱怨,我也试着透过GOOGLE
搜寻solder voids, SMT, PDF并且得到百篇的文献讨论由造成的锡孔洞.
一些公司很大方地公开他们的研究成果.我觉得我应该有信心告诉客户,这是SMT的问题.

然後我得到刘百洲的帮忙告诉我是印刷电路板上导孔经过时造成的,
在我们送样品到QA做失败分析後, SEM显示的确是SMT的问题而不是封装的问题.

我解决这问题透过的是知识和专家的协助,而不是透过处理生产线的琐事,处理例行
事务只能增加我们的经验, 可是无法增长我们的知识 然而,很多的问题却是需要透过工程师
的知识来解决

We found corrosion after wafer sawn for one customer. Customer give
us many wafers to saw. Our D/A engineer just take wafers to MFG to saw
again and again. If you read text book of wafer fabrication, textbook tell
you corrosion caused by chemical residue after etching.
Wasting one days to saw  wafer is worse to wasting two hours to read textbook.

In my opinion, if  we can't tell customer this, sawing wafers
experiments again and again only  waste our time and money and can't get any
effective improvement. We stand behind machine all day long to watch the
machine sawing wafers.Engineers feel very tired certainly. Why don't we
show the information on textbook to customer and tell them it caused by wafer
fabrication

If wafer fab doesn't want to improve, assembly house can't get
effective improvement.

我们发现有一家客户的晶圆在切割後有腐蚀,客户给我们很多晶圆去切割,我们的D/A
工程师就一次又一次带着晶圆去生产线切.如果你读过晶圆程的教科书,教科书会告
诉你,腐蚀是由蚀刻过後的化学残留造成的.
花一天的时间去切晶圆还不如花两小时去查教科书

我们却常整天在机台旁罚站,看着机台切着晶圆,工程师当然觉得很辛苦以我的观点
看来,如果不告诉客户这一点,一次又一次的切割实验只不过是浪费我们的时间跟金钱
又得不到有效的结果而已. 为何我们不拿出教科书的资讯告诉客户,这是晶圆造的
问题??如果晶圆厂不改善,封装厂也无法提供有效的改善.

Another complaint is the thing everyone has ever known, salary and
welfare. Have you ever watched discussions in BBS of Internet about ASE?
Most discussions are complaining about the low salary.Despite somebody
complains about low salary, ASE still has a loud reputation in society
for  people who don't know inside information.
When my friends knew about I am  working in ASE, they usually showed

admiration and asked:
"Oh ochyou must have over 500000 NT dollars one month."
I just laughed and didn't answer them.

另一件要抱怨的是每个人都已经知道的，薪资福利。有人曾看过网路BBS关於日月光
的讨论,大多数的讨论都在抱怨低薪资。管有些抱怨低薪资，日月光对於社会上
不知道内情的人而言，仍享有响亮的名声。

当我的朋友知道我在日月光工作时，他们常露出羡慕的表情问道：
日月光喔..你应该一个月有超过五万元吧？」我只是笑而不答。

This joke demonstrates that salary in ASE is lower than the average
level people noticed in industry. I think it's not a glory for the second
largest assembly house in the world. At least, we should be equal with
ASECL,right?

People in ASECL have worked five days a week for a long time. Why do
people in south Taiwan need to tolerate getting lower salary and welfare?
If the salary can't attract an engineer and he can't grow up from
working.What's the decision he will make? Of course, engineers also handle
routine in some other companies, but they get a lot of stocks or money to
keep they staying.

这笑话显示日月光的薪资低於业界人们知道的平均水准。我想对世界第二大封装厂而言，
不是一件光彩之事。 至少，我们应该跟中坜厂的水准一样吧？中坜厂的员工早就实施
休二日有一段期间了，为什麽住台湾南部的人就必须忍受较低的薪资福利呢？
如果薪资对一位工程师没有吸引力，他又无法在工作中成长，他会做什麽决定呢？
当然，在某些公司的工程师也是处理一些例行琐事，可是他们得到很多股票和金钱使得
他们愿意留下来。

We all heard that managers announced that top manager has noticed
about this and tried to improve this salary structure. I had heard about
this information when I entered ASE, and we heard this kind of
announcement every year, so I hoped it's really true good news to everyone.

我们都听过经理们宣告上层主管已体认到这问题，并试着改善这样的薪资结
构，当我刚进日月光时就听过了，而且我们每一年都听过这样的声明，所以我希望
这次对位的确是真的好消息。

We also know about that top manager wants to promote everyone's
job title from project engineer to product manager. Girls in club also
called public manager, so all of them are managers. In fact, realistic

income of the job is more practical than the title of the job.
Salary of assistants in some companies is better than of engineers in ASE.
Incomes of assistants in university is over 30000 one month and incomes of
assist professor in university is over 60000 one month. However these jobs
title are named with assist.

我们也知道上层主管有意提工程师的职称，将专案工程师的头衔为产品经理。
酒店里的小姐也被称作是公关经理，她们每个人都是经理。事实上，职位上
实在的收入要比职称更为实际，一些公司助理的薪水还比日月光的工程师来得高，大
学助教一个月有三万元以上；助理教授一个月有六万元以上。然而，这些职称都有助
理之名。

The table shows the mean salary in industry, we can compare with them.
I hope that we can reach this average level at least.

下表显示业界的平均薪资，我希望至少可达到平均的水准吧？

       各产业大学毕业新进人员薪资|

       名次 行业 薪资
       1 金融业 34928
       2电脑边业 33460
       3 半导体业 32990
       4电子元件业 32960
       5通讯电信业 32810
       6 化工业 32780
       7 光电业 32500
       8 药业 32250
       9 出版业 31860
       10家电电机业 31760
       11 汽机车业 31710
       12 纺织业 31650
       13 钢铁业 31150
       14 贸易业 31130
       15电脑软体业 31110
       16 网路及网路服务业30970
       17 保险业30660
       18 橡胶胶带业30650
       19 传播业30500
       20 汽机车销售业 30350
       21 建材厨具业30150
       22 电脑及资讯服务业30070
       23 金属品业29960
       24 营建业29640
       25 机械业29430
       26 光学仪器业29200
       27 超市量贩业29090
       28 券业29000
       29 百货业28950
       30 电脑零组件业28800
       31 休旅游业28840
       32 食品业27570

     |各产业硕士毕业新进人员薪资|
      名次 行业 薪资
       1 电子元件业 40570
       2 通讯电信业 39560
       3 电脑软体业 39160
       4 半导体业 38740
       5 贸易业 37917
       6 金融业 37915
       7 电脑边业 37760
       8 光电业 37570
        9 汽机车业 37320
       10 化工业 37140
       11 纺织业 37130
       12 家电电机业 36130
       13 钢铁业 35870
       14 网路及网路服务业35840
       15 券业 35710
       16 药业35700
       17橡胶胶带业35420
       18电脑及资讯服务业39380
       19保险业35288
       20电脑零组件业34910
       21汽机车销售业34840
       22百货业34783
       23光学仪器业34633
       24机械业34590
       25金属品业34490
       26超市量贩业34067
       27传播业34038
       28建材厨具业34000
       29食品业33880
       30营建业33125
       31出版业31800
       32休旅游业31400

The purpose of OJT system in process engineering department is good.
But  in version of knowledge management, OJT system is only a document
deposition  system.

The design of search is only be sorted by author. If I want to
find  an excursion case, I must know about who the author is. The
transition speed of server is too slow. When I open an education material,
I must wait for minutes and system usually down. The system is not friendly
and people still don't have habit to search solution by system. Top managers
only want engineers to produce many documents, but we don't control the
quality and don't build a convenience system for people to use. When we meet
problems,mostly we can't get some help from this server and most people
don't have habits to collect data to solve problems.

We always blind our head to do  many experiments or to edit specious reason to convince customers but we  don't know how to use knowledge to explain problems. The result is everyone  felt tired but problems still exist because everyone use labor concentrated method to solve problems

程工程师在职训练的目的是好的，但是以知识管理的观点来看，OJT只能算是一文件储存系统。搜寻的设计是依照作者设定，如果我想要搜寻一件异常案例，我必须要知道作者是谁。伺服器的传输速度太慢，当我打开一件训练教材时，我必须等待好几分钟，系统常常当机。系统设计不够友善，员工仍没有从系统找寻解决方案的习惯。

高层主管只想到要工程师提供很多的文件，但是我们没有管控品质，并且未建立一方便人们使用的系统。当我们遇到问题时,我们也不太能从这系统找到什麽有帮助的知识,大部份人也没有习惯去收集资料来解决问题,  我们总是着头拼命做实验,或是编一些似是而非的理由去说服客户,却不知用现有的知识来解释问题.结果是大家都很累, 问题还是存在,大家都用劳力密集的方法去解问题

The labor distribution for process engineer is  not fair. Die attached engineer have to handle from grinding to plasma  cleaning, and sometimes he is also called by 3rd optical inspection or  molding or visualinspection because there are die attached defects found by  them. However some stage engineer only handle one process station. Average  career life of mdie attached engineers in plant 7 is never over one year  because it really too tired.?The labor distribution seems all the same  in IC assembly industry,but does anybody review the labor distribution is  fair or not? I?suggest that there should be one engineer to handle  only die attached,and another engineer to handle grinding to 2nd optical inspection.Plasma cleaning should be belonged to wire bonding engineer.

程工程师的劳力分配不公平。黏晶工程师要从研磨管到电浆清洗，有时候还要被三光、封模、外观的人召唤因为发现黏晶的缺点。然而，一些单站工程师却只要负责一个站别。在七厂的黏晶工程师平均的工作年资从未超过一年，因为实在是太操劳了。这样的劳力分配似乎是整个封装业都是一样，可是从没人检讨过这样是否公平吗？

我建议应该一位工程师仅负责黏晶粒，一位工程师负责研磨到二光检查，电浆清洗可归由线工程师负责。

When I went to ASE, I was be belonged to BCC team. The capacity of BCC increased from 200k one week to 200k one month. The yield improvedfrom 99.5% to above 99.88%. I consider that we are good in PE department.

BCC team didn't received any offical customer complaint when it mass produced in first year. Our effect of OJT and project/task also head the list of successful candidates. However I think we don't get enough notice in PE department. Members of BCC is four men in the first and it's still four men after my leaving.

More capacity of products; more loading for engineers.  It's to push egineers to find new jobs ..I have a feeling that BCC is like an orphan to be shifted from here to there beacuse BCC belongs to neither BGA packages nor traditional leadframepackages.

If there is any  lack of members for other teams, they will pull people from our team. Maybe  it beacuse we don't have big trouble to affect order from customers, so they  feel that BCC may or may not be needed. This way is serious attack to  member's morale in our team.

当我刚进到日月光时, 被归属於BCC team, BCC从当时的一200K的产量到一日200K以上良率由99.5%提到99.88%以上,我一直觉得本组在程工程处算是表现不错的,BCC 量产第一年没有任何一件正式客户抱怨,  在OJT及专案上的表现也都是名列前矛,?

然而, 我觉得我们在PE部门并没有受到足够的重视, BCC的工程师从一开始的四人到最後我离开後还是四人, 品越做越多, 工程师的负担越来越重, 公司这麽做是在逼人找新头路感觉上, BCC不属於BGA产品, 又不属於传统  钉架产品,  像是爹不疼娘不爱地被人踢来踢去, 各组一有缺人马上就从本组拉人, 许我们没有发生过严重到影响客户订单的大问题,  所以有点可有可无的感觉吧这种作法对於本组的士气是一种严重的打击

It seems like I have more complaints than acknowledgement. I think that since I will end my job, I should tell all the things I want to say to everyone. Maybe it's also the thing you want to say but you don't brave to.I hope that I really response everyone's heartfelt wishes. In my researching career of doctiral students,I hope that I can research knowledge sharing and collection in Internet and how to use information technology and knowledge management to help engineers to reduce their
tedious things to make enterprise staff grow up but exhaust their ability.

At last I still want to appreciate everyone, I hope that everyone can get good salary and grow up in ASE in the future. Maybe we have opportunity to cooperate after I get degree few years lalter.

看来似乎我的抱怨要比感谢词多，我想既然我将结束工作，我应该将我想对大家说的话说出来，也许这也是你想说却不敢说的话，我希望真的反应出很多人的心声。

在我博士生的研究生涯中,我希望能研究网路上的知识分享和收集行为还有如何利用资讯技术和知识管理减少工程师的杂务使企业员工都能在工作中获得成长,而不光是消耗他们的才能最後我还是要感谢每个人，希望各位未来在日月光都能有好的薪资，在工作上也能得到成长。也许几年以後我得到学位之後，我们还有一起工作的机会。